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TELUS study finds Canadians and Americans demand safer AI
Data Protection

TELUS study finds Canadians and Americans demand safer AI

TELUS survey finds most Canadians and Americans use AI but overwhelmingly want stricter regulation, safety checks and clearer explanations.

By Sofiah Nichole Salivio • 4 min read • Fri, 30th Jan 2026
AI reshapes data privacy as trust & attacks escalate
Data Protection

AI reshapes data privacy as trust & attacks escalate

AI is transforming data privacy as mistrust soars and cyber attacks accelerate, pushing firms to verify every identity and machine action.

By Shannon Williams • 3 min read • Thu, 29th Jan 2026
Study finds AI ads rival humans when visuals build trust
DevOps

Study finds AI ads rival humans when visuals build trust

AI-made ads can now rival human creative, with trust-building visuals such as clear faces lifting click-through rates in large-scale study.

By Mark Tarre • 4 min read • Thu, 29th Jan 2026
AI heightens data privacy risks & reshapes digital trust
Data Protection

AI heightens data privacy risks & reshapes digital trust

AI's rapid spread, weak data governance and rising scepticism are reshaping digital trust and sharply escalating privacy risks.

By Joseph Gabriel Lagonsin • 5 min read • Thu, 29th Jan 2026
Privacy shifts from compliance checkbox to market edge
Data Protection

Privacy shifts from compliance checkbox to market edge

Privacy is shifting from a legal checkbox to a strategic differentiator as watchdogs and customers demand proof of real-world data protection.

By Shannon Williams • 4 min read • Fri, 23rd Jan 2026
Explainer: Why service and repair shops are disappearing
Supply Chain

Explainer: Why service and repair shops are disappearing

Repair shops once formed the backbone of local high streets. Rising costs, sealed devices and shifting consumer habits are now pushing many to close.

By Sofiah Nichole Salivio • 4 min read • Thu, 22nd Jan 2026
Governments tighten social media age checks for children
Data Protection

Governments tighten social media age checks for children

Governments worldwide tighten social media age checks for children, fuelling demand for privacy-friendly facial age estimation tools.

By Mark Tarre • 4 min read • Mon, 19th Jan 2026
Yext predicts AI will redefine online discovery by 2026
Digital Transformation

Yext predicts AI will redefine online discovery by 2026

Yext predicts AI will overhaul online discovery by 2026, as trust in AI search grows and brands race to be chosen by algorithms.

By Mark Tarre • 3 min read • Tue, 13th Jan 2026
AI agents to reshape retail, squeeze SaaS & ad spend
Customer Experience

AI agents to reshape retail, squeeze SaaS & ad spend

AI agents will reshape how shoppers discover brands, forcing retailers to rethink visibility as SaaS vendors and ad budgets come under strain.

By Shannon Williams • 5 min read • Tue, 13th Jan 2026
UK insurers revisit pricing as FCA reforms bite back
Market competition

UK insurers revisit pricing as FCA reforms bite back

UK insurers reshape pricing and products as FCA reforms spur fresh gaps between new and renewal premiums and add complexity for consumers.

By Sofiah Nichole Salivio • 4 min read • Tue, 13th Jan 2026

Stories from Other Regions

Consumer Trust stories

Canadian executives back AI despite global jitters
Data Protection

Canadian executives back AI despite global jitters

Canadian bosses bet big on AI for 2026 as global economic optimism lags, embracing autonomous agents while employees resist AI managers.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 4th Feb 2026
New book reframes compliance as growth tool for start-ups
DevOps

New book reframes compliance as growth tool for start-ups

Arcus Compliance founder Lee Bryan's new book urges start-ups to treat regulation as a strategic growth engine, not a drag on innovation.

By Kaleah Salmon • 3 min read • Fri, 30th Jan 2026
AI-edited product images erode trust in marketplaces
DevOps

AI-edited product images erode trust in marketplaces

AI-edited images are eroding trust in online marketplaces, with most UK shoppers blaming platforms for misleading or inconsistent visuals.

By Mark Tarre • 4 min read • Thu, 29th Jan 2026
Canadian shoppers demand value, personalisation & trust
Data Protection

Canadian shoppers demand value, personalisation & trust

Cost-conscious Canadians now demand sharper prices, personalised tech and rock-solid data security before choosing where to shop.

By Shannon Williams • 4 min read • Thu, 29th Jan 2026
Canon wins Putra Brand Award for 15th straight year
Customer Experience

Canon wins Putra Brand Award for 15th straight year

Canon secures Silver at the 2025 Putra Brand Awards in Malaysia's office gear category, marking an unbroken 15-year streak of wins.

By Mark Tarre • 2 min read • Mon, 26th Jan 2026
UK health & beauty marketers to ramp up AI in 2026
Data Analytics

UK health & beauty marketers to ramp up AI in 2026

UK health and beauty marketers plan to deepen AI use in 2026 while boosting hiring, creative budgets and influencer partnerships.

By Mark Tarre • 4 min read • Thu, 22nd Jan 2026
US travellers trust AI for trip ideas, not payments
Data Protection

US travellers trust AI for trip ideas, not payments

US travellers embrace AI to plan and compare trips but still prefer to handle bookings and payments themselves amid trust and security concerns.

By Karen Joy Bacudo • 4 min read • Sat, 17th Jan 2026
Designer Kids Club debuts ReLuxe Story circular IDs
Customer Experience

Designer Kids Club debuts ReLuxe Story circular IDs

Designer Kids Club launches ReLuxe Story, using Digital Product Passports to track luxury childrenswear from first purchase to resale.

By Sofiah Nichole Salivio • 5 min read • Wed, 14th Jan 2026