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Consumer Trust Stories - Page 15

Global Stories

Consumer Trust stories

Beyond NPS: Why trust matters most in customer loyalty
Customer Experience

Beyond NPS: Why trust matters most in customer loyalty

It may be the one number you need to grow, but most organisations aren't clear on the best way to increase their NPS score.

By Lyndall Spooner • 5 min read • Wed, 25th Oct 2023
Visa names Martyna Lazar Head of Risk for Australia, NZ & South Pacific
Marketing Technologies

Visa names Martyna Lazar Head of Risk for Australia, NZ & South Pacific

Visa appoints Martyna Lazar as Head of Risk for Aus, NZ & South Pacific, with over 10 yrs exp in risk and compliance to enhance security.

By Sean Mitchell • 2 min read • Thu, 23rd Feb 2023
Kiwis' security worries reach all-time high: What's fuelling the fear?
Smart Cities

Kiwis' security worries reach all-time high: What's fuelling the fear?

New Zealanders are more worried about security than they have been in the last ten years, with identity theft and bank card fraud at the top.

By Sara Barker • 3 min read • Tue, 27th Jun 2017

Stories from Other Regions

Consumer Trust stories

Is Chinese social media hindering NZ companies?
WeChat

Is Chinese social media hindering NZ companies?

NZ firms face cultural hurdles on Chinese social media, says Auckland expert. Understanding local platforms like Weibo vital for success.

By Shannon Williams • 2 min read • Fri, 8th May 2015