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Consumer Trust stories

IoT revolutionises retail with smart sensors & real-time data
Internet of Things

IoT revolutionises retail with smart sensors & real-time data

IoT technologies are transforming retail efficiency, from dynamic cleaning schedules to real-time temperature control and crowd management, says Ruby Whipp of mpro5.

By Kaleah Salmon • 3 min read • Tue, 28th May 2024
UK firms ekko & Primis pioneer sustainability in consumer journey
Customer Experience

UK firms ekko & Primis pioneer sustainability in consumer journey

UK fintech ekko partners with customer experience provider Primis to enhance post-purchase sustainability, harnessing technology to heighten consumers' awareness of their purchasing impact on the environment.

By Catherine Knowles • 3 min read • Tue, 19th Mar 2024
TCA boosts industry-wide eSIM interoperability efforts
Tablets

TCA boosts industry-wide eSIM interoperability efforts

TCA, along with Eseye, floLIVE and Giesecke+Devrient, is spearheading comprehensive eSIM profile testing efforts, aimed at boosting interoperability across consumer devices.

By Kaleah Salmon • 3 min read • Fri, 15th Mar 2024
Retail, finance sectors face consumer shift over cyber threats
Encryption

Retail, finance sectors face consumer shift over cyber threats

Consumer confidence in retail and finance sectors may wane due to increasing cybersecurity threats, a new study as found.

By Shannon Williams • 2 min read • Fri, 8th Mar 2024
Aussie consumers embrace instore tech but fret over data security
Data Protection

Aussie consumers embrace instore tech but fret over data security

Amidst pressures for digital integration in stores, 93% of Aussie consumers use in-store tech but 80% worry about data security, whilst 44% encounter technical issues, reveals a SOTI report.

By Catherine Knowles • 3 min read • Tue, 6th Feb 2024
Data Privacy Day: Zoho highlights the need for more education
EduTech

Data Privacy Day: Zoho highlights the need for more education

Data Privacy Day: Zoho stresses the vital need for businesses to educate themselves, increase transparency and bolster data privacy practices as AI use intensifies.

By Tom Raynel • 3 min read • Fri, 26th Jan 2024
IronVest CMO predicts rise in CNP fraud & masking tech use in 2024
EduTech

IronVest CMO predicts rise in CNP fraud & masking tech use in 2024

IronVest CMO, Guy Bauman, forecasts an increase in card-not-present fraud and usage of 'masking' technologies in 2024.

By Kaleah Salmon • 3 min read • Fri, 8th Dec 2023
Surge in eCommerce platforms sees rise of counterfeit goods
Unified Communications

Surge in eCommerce platforms sees rise of counterfeit goods

Distributed Ledger Technology (DLT) offers a solution to the growing problem of counterfeit goods on ecommerce platforms.

By Shannon Williams • 3 min read • Wed, 6th Dec 2023
Australian tech sector struggles with balancing data security & personalisation
eCommerce

Australian tech sector struggles with balancing data security & personalisation

Australian tech sector grapples with balancing consumers' data privacy concerns and demands for personalised service.

By Sean Mitchell • 3 min read • Fri, 1st Dec 2023

Stories from Other Regions

Consumer Trust stories

New survey explores GDPR compliance benefits across Europe
Data Protection

New survey explores GDPR compliance benefits across Europe

Piwik PRO's latest survey reveals that GDPR compliance boosts consumer trust and operational efficiency across the EU, with notable national differences.

By Sean Mitchell • 2 min read • Fri, 24th May 2024
AI, skills gaps, security and startups: Tech experts react to 24-25 fed budget
Generative AI

AI, skills gaps, security and startups: Tech experts react to 24-25 fed budget

AI, cybersecurity, and tech skills dominate the 2024—25 Federal Budget, but experts say more support for startups is essential for long-term innovation.

By Staff Writer • 4 min read • Thu, 16th May 2024
Email spam hits new high, increasing nuisance communication by 31%
Email

Email spam hits new high, increasing nuisance communication by 31%

Surge in spam and nuisance communications, particularly via email and digital platforms, revealed in latest Freedom of Information data from the ICO, raising concerns about consumer trust erosion.

By Catherine Knowles • 3 min read • Mon, 29th Apr 2024
Glasgow Wonka scandal sparks UK firms' rethink on AI use
Data Privacy

Glasgow Wonka scandal sparks UK firms' rethink on AI use

After the Glasgow Wonka scandal, one third of UK business leaders are backing away from AI tools, while over half consider implementing an AI code of conduct, according to a recent survey.

By Kaleah Salmon • 3 min read • Tue, 9th Apr 2024
Why Zero Trust is critical in solving Australia's cloud security woes
Data Protection

Why Zero Trust is critical in solving Australia's cloud security woes

Australia's cloud security challenges, resulting in roughly AUD $4.9m losses per breach, spotlight the urgent need for the Zero Trust framework to ensure robust data protection.

By John Kindervag • 6 min read • Mon, 25th Mar 2024
Aussies lose trust in traditional comms due to scam surge, study reveals
Unified Communications

Aussies lose trust in traditional comms due to scam surge, study reveals

A surge in scams targeting traditional communication channels such as SMS and email has caused Australians to lose faith in these methods, with in-app messaging emerging as the most trusted platform, according to a recent study.

By Sean Mitchell • 3 min read • Thu, 21st Mar 2024
IWD 2024: Expert security insight from within the gaming industry
Gaming

IWD 2024: Expert security insight from within the gaming industry

The gaming industry must increase cybersecurity efforts amid growing threats; risks include data theft and game manipulation, leading to financial losses and a decrease in public trust, says Mindera's Gaming lead, Teresa Matos.

By Teresa Matos • 7 min read • Thu, 7th Mar 2024
85% of Australian eCommerce content found to be plagiarised
Digital Transformation

85% of Australian eCommerce content found to be plagiarised

Australian AI-driven SEO solutions specialist, OptiDan, reveals alarming levels of duplicate and plagiarised content amongst eCommerce retailers in its comprehensive industry study.

By Catherine Knowles • 3 min read • Wed, 28th Feb 2024
Aussie consumers troubled by fake online reviews, new study reveals
Customer Experience

Aussie consumers troubled by fake online reviews, new study reveals

A new study reveals 78% of Australian shoppers are anxious about fake reviews, prompting the need for government and brand intervention to verify online content authenticity.

By Catherine Knowles • 3 min read • Thu, 18th Jan 2024