User experience (UX) stories - Page 7

Identity management is set to dominate 2026 security agendas as HID research shows rising convergence, biometrics use and privacy scrutiny.

Rainforest adds PayPal, Venmo and PayPal Pay Later to its unified checkout for vertical software, aiming to shift users from cash and cheques.

Netskope unveils NewEdge AI Fast Path to speed secure enterprise traffic to major AI clouds, cutting latency for chatbots and agents.

CrowdStrike launches FalconID, a “zero-friction” biometric MFA tool that binds logins to trusted devices to counter AI-powered phishing.

A UK study will test how well public sector chatbots understand regional accents amid fears some voices are left behind by AI systems.

Spotify is testing Prompted Playlist, letting Premium users in Australia and Europe build tailored mixes from everyday text prompts.

Six Nations in-game ads boost online engagement for Samsung and Virgin Atlantic but trigger heavy social media backlash from rugby fans.

Sue Ryder will deploy Heidi's NHS-approved AI scribe across UK hospices, aiming to cut paperwork and free clinicians for patient care.

Mastercard taps Peter Schmeichel to front a UK push for tokenised Click to Pay checkouts, aiming to end manual card entry by 2030.

Canon dominates Keypoint Intelligence's 2026 BLI awards, taking A3 Line of the Year for imageFORCE and a Pick Award for uniFLOW Online.

Anthropic will build a Claude-powered AI assistant for GOV.UK, piloting personalised support for job seekers and people returning to work.

Widdop launches its first direct-to-consumer eCommerce site for Softies plush toys, marking a major digital shift for the 140-year-old brand.

Accessibility barriers cause 57% of UK shoppers, including 76% with disabilities, to abandon online purchases during key sales like Black Friday and January sales.

Most UK and Irish CFOs regret adopting costly ERP systems, citing spiralling expenses, stressful rollouts, and underused features, says new research.

HONOR's Magic V5 foldable smartphone powered through 4,300 pages of Proust's novel in 30.5 hours on a single battery charge, showcasing remarkable endurance.

Jamf teams up with Exclusive Networks to expand Apple device security solutions across the UK and Ireland, meeting rising workplace demand for secure Apple environments.

Capture Expense has unveiled a platform tailored to Irish firms, simplifying expense management and ensuring compliance with Irish Revenue's rules.

The UK Digital Twin Centre has opened in Belfast, aiming to boost the UK economy by GBP £62 million over ten years through cutting-edge digital twin technology.

The GAA has modernised its digital platform with Deltatre's FORGE system, enhancing user experience and engagement across its comprehensive sports content.

A survey by the UK & Ireland SAP User Group reveals that 74% of SAP users anticipate benefits from enterprise AI, highlighting SAP's pivotal role.