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Process automation stories

Oracle adds AI-native builder for Fusion applications
Software-as-a-Service

Oracle adds AI-native builder for Fusion applications

Customers can now build and run AI-powered business apps inside Fusion, cutting the governance and integration work needed to move pilots into production.

By Sean Mitchell • 5 min read • Last month
Entrust launches AI trust accelerator for autonomous agents
Robotics

Entrust launches AI trust accelerator for autonomous agents

Governance gaps are slowing enterprise adoption as most technology leaders say AI deployment is outpacing controls, according to a cited IBM study.

By Sean Mitchell • 4 min read • Last month
ERX: the next generation of enterprise software
Digital Transformation

ERX: the next generation of enterprise software

Businesses risk flawed AI decisions unless enterprise software embeds industry context, governance and real-time data at its core.

By Geoff Thomas • 5 min read • Last month
EazyPetition launches AI USCIS form platform in US
Software-as-a-Service

EazyPetition launches AI USCIS form platform in US

Immigration applicants and their advisers could cut repeated filing work and errors as the Texas legal tech firm rolls out its AI-assisted USCIS forms tool.

By Mark Tarre • 3 min read • Last month
Umbraco launches Automate with AI workflow controls
Software-as-a-Service

Umbraco launches Automate with AI workflow controls

Marketing teams can now automate customer journeys and routine site tasks without sending data to a separate platform, easing GDPR concerns.

By Mark Tarre • 4 min read • Last month
OpenAI launches ChatGPT Work for workplace automation
Customer Relationship Management

OpenAI launches ChatGPT Work for workplace automation

More than 5 million Codex users could now hand hours-long office tasks to a new agent that drafts documents, spreadsheets and slide decks.

By Mark Tarre • 5 min read • Last month
NiCE awards honour AI leaders in customer experience
Digital Transformation

NiCE awards honour AI leaders in customer experience

AI is reshaping contact centres as NiCE's 2026 awards spotlight retailers, banks and telecoms cutting costs and improving service.

By Sofiah Nichole Salivio • 4 min read • Last month
Infios launches Archer to automate supply chain action
Software-as-a-Service

Infios launches Archer to automate supply chain action

The new software is aimed at cutting manual follow-up in order, warehouse and transport operations as supply chain teams seek faster decisions.

By Sean Mitchell • 4 min read • Last month
Saicon acquires Pragmatyc to boost AIoT capabilities
Manufacturing

Saicon acquires Pragmatyc to boost AIoT capabilities

The deal gives Saicon more specialist talent as enterprises race to link AI projects with cloud, data and physical operations.

By Sean Mitchell • 3 min read • Last month

Stories from Other Regions

Process automation stories

Australian tech leaders hail AI shift to core business
Digital Transformation

Australian tech leaders hail AI shift to core business

Australian firms are increasingly using AI in day-to-day operations, with leaders saying data quality and human oversight now matter more than pilot projects.

By Sofiah Nichole Salivio • 4 min read • Last month
Supplyline Medical links Shopify & NetSuite in real time
Software-as-a-Service

Supplyline Medical links Shopify & NetSuite in real time

Real-time syncing should cut manual work and inventory errors as healthcare buyers increasingly depend on online procurement for critical supplies.

By Joseph Gabriel Lagonsin • 4 min read • Last month
One.site appoints Mitchell Smith as Managing Director
Software-as-a-Service

One.site appoints Mitchell Smith as Managing Director

The promotion aims to sharpen One.site's push into construction software as contractors seek to cut paperwork and improve site safety.

By Sofiah Nichole Salivio • 3 min read • Last month
UK businesses overstate AI progress, EXL research finds
Data Analytics

UK businesses overstate AI progress, EXL research finds

Only 12% of UK companies qualify as AI leaders, with most still struggling to turn pilot projects into measurable returns.

By Joseph Gabriel Lagonsin • 3 min read • Last month
One NZ wins TM Forum award for AI telecoms project
Digital Transformation

One NZ wins TM Forum award for AI telecoms project

New Zealand telecoms could gain a software-led revenue stream after One NZ's AI project was named among TM Forum's top Catalyst awards.

By Mark Tarre • 4 min read • Last month
OpenAI runs AI workshop for public servants in Canberra
Data Protection

OpenAI runs AI workshop for public servants in Canberra

Public servants tested ChatGPT and Codex on drafting and research, as agencies weigh whether AI can speed up routine work without losing human oversight.

By Mark Tarre • 4 min read • Last month
Unit4 offers mid-market AI trials without commitment
Software-as-a-Service

Unit4 offers mid-market AI trials without commitment

Mid-sized firms can test Unit4's AI tools in ERPx until August 2027, as vendors race to lower adoption risk for cautious buyers.

By Mark Tarre • 4 min read • Last month
Gemini Enterprise wins top AI agents rating for universities
Data Protection

Gemini Enterprise wins top AI agents rating for universities

The top ranking signals growing demand for university AI that can manage sensitive data, automate admin work and scale across campus systems.

By Sean Mitchell • 4 min read • Last month