eCommerceNews Ireland - Technology news for digital commerce decision-makers

Conversational AI stories - Page 3

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RingCentral unveils AIR Pro no-code AI contact agents

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RingCentral debuts AIR Pro voice-first AI agents with no-code tools, aiming to move enterprises beyond basic IVR to scalable automation.
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Fortinet unveils FortiOS 8.0 with AI & quantum-safe

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Fortinet launches FortiOS 8.0, adding AI governance, flexible SASE deployment and post-quantum cryptography across its Security Fabric.
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Adobe adds conversational AI tools to Photoshop, Firefly

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Adobe is baking chat-style AI assistants into Photoshop and Firefly, letting users edit and generate images simply by describing changes.
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Denodo 9.4 boosts unified data access & AI at scale

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Denodo Platform 9.4 targets production AI with unified governed data access, vector and MCP integration, plus a faster lakehouse engine.
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Elastic says AI search & context now decide customer loyalty

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Elastic argues that in an AI-obsessed market, robust search across messy data is the real foundation of trustworthy, profitable experiences.
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SailPoint adds AI agent tools to identity security

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SailPoint has added tools to govern AI agents, machine identities and privileged access as non-human accounts surge across cloud systems.
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SailPoint unveils AI-driven adaptive identity security shift

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SailPoint revamps its platform around AI-driven adaptive identity security, promising real-time governance for human and machine access.
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Salesforce unveils Agentforce AI tools for healthcare

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Salesforce launches Agentforce for Health, promising AI agents to cut admin burdens and streamline patient access, public health and research.
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Origami launches chat-based AI tool for sales leads

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Origami unveils a chat-based AI that builds sales lead lists from plain-English prompts, starting at USD $80 a month on flat pricing.
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Addepar unveils Addison AI to power wealth insights

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Addepar launches Addison AI to give wealth managers trusted, natural language portfolio intelligence embedded across its platform workflows.
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Criteo becomes first adtech partner for ChatGPT ads

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Criteo joins OpenAI's ChatGPT ad pilot as first adtech partner, testing conversational commerce ads across ChatGPT Free and Go in the US.
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OpenAI unveils GPT-5.3 Instant with fewer refusals

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OpenAI unveils GPT-5.3 Instant, promising smoother, more direct ChatGPT conversations, fewer refusals and improved accuracy on web-sourced facts.
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Netskope launches NewEdge AI Fast Path to cut latency

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Netskope unveils NewEdge AI Fast Path to speed secure enterprise traffic to major AI clouds, cutting latency for chatbots and agents.
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Study probes how public sector AI handles UK accents

Thu, 26th Feb 2026
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A UK study will test how well public sector chatbots understand regional accents amid fears some voices are left behind by AI systems.
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Capita cuts hiring time by 43% with Workday AI tools

Thu, 12th Feb 2026
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Capita slashes time-to-hire by 43% and speeds HR admin by up to 80% after rolling out Workday AI, HiredScore and Teams integration.
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Klaviyo boosts EMEA growth, names Europe-based Co-CEO

Mon, 12th Jan 2026
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Klaviyo posts 48% EMEA revenue surge, names Europe-based Co-CEO Chano Fernández to spearhead international and AI-driven retail push.
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Meliora invests in five new generative AI startups worldwide

Thu, 26th Jun 2025
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Meliora Ventures has invested in five generative AI startups across the UK, Ireland, France and Australia, supporting businesses with innovative AI products and growth.
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Klearcom eyes 79% revenue growth as AI fuels global expansion

Mon, 9th Jun 2025
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Klearcom projects 79% revenue growth in 2025, driven by AI innovations and plans to expand its global carrier network and market reach.
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Aryza acquires Webio to boost AI in financial software suite

Fri, 30th May 2025
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Aryza has acquired conversational AI firm Webio to enhance its financial software with AI-driven features, aiming to lead in AI-powered credit and debt solutions.
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Freshworks unveils new generative AI enhancements

Fri, 23rd Jun 2023
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Freshworks has unveiled Freddy Self Service, Freddy Copilot and Freddy Insights to make artificial intelligence more accessible to every workplace.