Conversational AI stories - Page 2
Anaxi, Carnegie Mellon study AI data value, revenue models
This month
#
martech
#
physical security
#
supply chain
Anaxi Labs and Carnegie Mellon probe how AI agents and datasets should be priced as generative tools reshape search, advertising and subscriptions.
AI can inspire travel, but it still can't book it. That's about to change
This month
#
digital transformation
#
fintech
#
cx
AI is moving travel from inspiration to transaction, but live inventory, accuracy and booking infrastructure still stand between chat and checkout.
Keyloop buys Motortech.ai to boost Fusion AI tools
This month
#
digital transformation
#
fintech
#
cx
Keyloop folds Motortech.ai's AIME into Fusion as dealer web conversions surge and sales rise 101% in early use.
Salesforce adds Slackbot features to boost CRM work
This month
#
crm
#
digital transformation
#
martech
Salesforce expands Slackbot with meeting notes, voice input and CRM updates, pitching the tool as a conversational hub for workplace apps.
Progress adds AI search & personalisation to Sitefinity
This month
#
cx
#
martech
#
risk & compliance
Progress Software adds AI search, personalisation and conversational tools to Sitefinity as enterprises seek more governed digital experiences.
AskNicely launches Ask NiceAI for service businesses
This month
#
data analytics
#
digital transformation
#
cx
AskNicely unveils Ask NiceAI to help managers at multi-site service businesses turn scattered customer feedback into faster, data-backed action.
Eltropy adds AI tools for credit union banking tasks
Last month
#
uc
#
digital transformation
#
fintech
Eltropy expands AI platform for credit unions with secure identity checks and account service tools to handle routine banking tasks in one conversation.
Custom Travel Solutions launches RouteStack for AI bookings
Last month
#
digital transformation
#
fintech
#
martech
Custom Travel Solutions opens RouteStack, giving AI assistants live hotel inventory and a direct path to bookings as it eyes wider travel categories.
Adaptiva launches Aida AI adviser for endpoint teams
Last month
#
data protection
#
endpoint protection
#
it automation
Adaptiva debuts Aida AI adviser to help IT and security teams query vast endpoint estates in plain English and speed up exposure management.
Constructor debuts AI agent for eCommerce merchandising
Last month
#
devops
#
cx
#
martech
Constructor unveils Merchant Intelligence Agent, an AI copilot to explain, optimise and automate eCommerce search and merchandising decisions.
Infobip report marks shift to omnichannel AI messaging
Last month
#
uc
#
digital transformation
#
cx
Infobip data shows single-channel alerts collapsing as brands pivot to omnichannel, AI-led conversations across SMS, RCS, WhatsApp and voice.
Graylog unveils explainable AI tools for lean SecOps
Last month
#
firewalls
#
siem
#
network security
Graylog launches explainable AI and agentic workflows to help lean SecOps teams automate threat triage, investigations and response.
Snowflake unveils Project SnowWork for agentic AI work
Last month
#
data analytics
#
digital transformation
#
martech
Snowflake debuts Project SnowWork, an “agentic” AI platform that turns conversational prompts into governed, end-to-end business execution.
Kore.ai unveils platform to tackle enterprise AI sprawl
Last month
#
data protection
#
hybrid cloud
#
digital transformation
Kore.ai has launched an Agent Management Platform to give enterprises a unified control layer over fast-growing, fragmented AI agent estates.
Accenture, Databricks launch group to scale AI agents
Last month
#
digital transformation
#
multi-cloud
#
erp
Accenture and Databricks launch a joint group to help enterprises move AI agents from pilots to large-scale, production deployments.
Workday unveils Sana, an AI hub for HR, finance & apps
Last month
#
digital transformation
#
martech
#
hcm
Workday launches Sana, a conversational AI hub to search, act and automate workflows across its HR, finance tools and third-party apps.
Governments to deploy AI agents, tighten oversight by 2029
Last month
#
digital transformation
#
cx
#
martech
Most governments will lean on AI agents for routine decisions by 2028, with stricter explainability and human oversight baked in by 2029.
BrightEdge unveils AI tools to track search visibility
Last month
#
data analytics
#
cx
#
martech
BrightEdge launches AI tools to show brands how they appear in generative search answers and how AI agents crawl and interpret their sites.
Seedtag unveils Liz Agent AI to speed media planning
Last month
#
martech
#
genai
#
llms
Seedtag launches Liz Agent, an AI media planning assistant that turns chat-style briefs into end-to-end contextual campaigns in minutes.
Algolia powers AI search overhaul for Club Med website
Last month
#
devops
#
data analytics
#
digital transformation
Algolia's AI now powers Club Med's global site search, promising faster trip discovery, smarter filters and higher direct online bookings.