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Agentic era and the UI transition
Digital Transformation

Agentic era and the UI transition

Agentic commerce is forcing firms to rethink websites, as AI agents bypass ads and clicks for API-driven transactions.

By Ned Shawa • 5 min read • Last week
5 eCommerce trends set to define 2026
Digital Transformation

5 eCommerce trends set to define 2026

Ecommerce in 2026: AI shoppers, social sales and returns pressure push retailers to rethink data, compliance and cross-border growth.

By Bobby Joseph • 7 min read • This month
Pivoting marketing strategy in the face of a recession
Customer Experience

Pivoting marketing strategy in the face of a recession

Fractional Chief Marketing Officers say brands must ditch blanket discounting, sharpen value messages and tailor offers as households split into two wallets.

By Azadeh Williams • 6 min read • This month
Why email automation fails without clean and verified data
Customer Relationship Management

Why email automation fails without clean and verified data

Clean, verified customer data is the key to effective email automation, as poor records can damage deliverability, targeting and ROI.

By Edmund Ng • 6 min read • This month
Brands are losing the Buy Box and up to 80% of marketplace sales with it
Customer Experience

Brands are losing the Buy Box and up to 80% of marketplace sales with it

Brands urged to treat marketplace Buy Box loss as a distribution issue, after grey market sellers were found to be siphoning sales and trust.

By Paolo Emilio Ascoli • 4 min read • This month
AI can inspire travel, but it still can't book it. That's about to change
Digital Transformation

AI can inspire travel, but it still can't book it. That's about to change

AI is moving travel from inspiration to transaction, but live inventory, accuracy and booking infrastructure still stand between chat and checkout.

By Mike Putman • 11 min read • This month
The pros and cons of AI in content generation: all you need to know
Digital Transformation

The pros and cons of AI in content generation: all you need to know

AI is reshaping content creation, boosting speed and scale while raising urgent concerns over quality, authenticity and reader trust.

By Haekal Aditya • 5 min read • Last month
AI agents vs AI automations: how to get the mix right in your future marketing strategy
Digital Transformation

AI agents vs AI automations: how to get the mix right in your future marketing strategy

B2B marketers are racing to balance AI agents and rule-based automations to personalise at scale without losing the human touch.

By Pipin Firmansyah • 4 min read • Last month
From complexity to clarity: Why eCommerce needs clean customer data
Data Protection

From complexity to clarity: Why eCommerce needs clean customer data

In eCommerce, clean verified customer address data is now essential to cut costs, stop fraud and keep shoppers loyal worldwide.

By Greg Brown • 4 min read • Last month
The supply chains seeing real AI returns have one thing in common
Data Analytics

The supply chains seeing real AI returns have one thing in common

Supply chains gaining real AI returns share one trait: live, shared trade data that turns fragmented logistics into real‑time decisions.

By Justin Floyd • 4 min read • Last month
How phone verification keeps customer data accurate
Digital Transformation

How phone verification keeps customer data accurate

Learn simple and scalable ways to check if a phone number is active, improve data accuracy and keep your customer communications on track.

By Bobby Joseph • 4 min read • Last month
AI is key to smarter shelves in the UK retail stores
Data Analytics

AI is key to smarter shelves in the UK retail stores

AI‑driven planograms, AR tools and image recognition are reshaping UK store shelves, cutting costly stock gaps and boosting loyalty.

By Marine Bibal • 4 min read • Last month
Trust, transformation and the women leading modern client partnerships
Customer Relationship Management

Trust, transformation and the women leading modern client partnerships

Women in client leadership are quietly transforming creative-tech partnerships, aligning innovation with trust, governance and measurable growth.

By Laura Fox • 5 min read • Last month
Give to Gain: Why investing in others is the best career decision you'll make
Marketing Technologies

Give to Gain: Why investing in others is the best career decision you'll make

Investing in others is the smartest career move you can make, turning mentoring and community into real power, progress and shared success.

By Axelle Thory • 3 min read • Last month
Fintech must match tech progress with true inclusion
Digital Transformation

Fintech must match tech progress with true inclusion

Women in fintech say inclusion tech is advancing faster than culture, warning against hollow celebration while pushing for real structural change.

By Georgia Hanias • 5 min read • Last month
Building trust & confidence in hybrid work for women
Fintech

Building trust & confidence in hybrid work for women

As hybrid work reshapes careers, leaders are urged to build trust, model boundaries and help women silence self-doubt to truly thrive.

By Alison Morris • 5 min read • Last month
HPE complete care service: Refocused for your AI advantage
Hybrid Cloud

HPE complete care service: Refocused for your AI advantage

HPE revamps Complete Care Service into a unified, AI-powered support model to simplify hybrid IT, bridge silos and scale enterprise AI.

By Mark Bakker • 5 min read • Last month
Invisible labour in a digital world
Partner Programmes

Invisible labour in a digital world

As digital marketing leans on empathy and nuance, women shoulder unseen emotional labour that powers brands but rarely gets its due.

By Simran Kaur • 3 min read • Last month
International Women's Day: The Australian entrepreneur proving you don't have to scale fast to succeed
Customer Experience

International Women's Day: The Australian entrepreneur proving you don't have to scale fast to succeed

Ahead of IWD 2026, Craft Club's Nakisah Williams champions slow, sustainable growth over blitzscaling as a new model of female leadership.

By Nakisah Williams • 3 min read • Last month