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Workforce Technology Stories - Page 13

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Workforce Technology stories

Fairview selects Workday to modernise HR, finance, supply
Digital Transformation

Fairview selects Workday to modernise HR, finance, supply

Fairview selects Workday to overhaul HR, finance and supply chain in a multi-year move to a single AI-enabled operations platform.

By Karen Joy Bacudo • 3 min read • Fri, 13th Mar 2026
monday.com gives AI agents full user status on platform
Software-as-a-Service

monday.com gives AI agents full user status on platform

monday.com now lets AI agents sign up and work as full platform users, with direct workspace access, shared governance and unified pricing.

By Catherine Knowles • 4 min read • Thu, 12th Mar 2026
Salesforce unveils Agentforce AI-powered contact centre
Customer Relationship Management

Salesforce unveils Agentforce AI-powered contact centre

Salesforce debuts Agentforce Contact Centre, unifying AI agents, voice, digital channels and CRM data to simplify customer service operations.

By Mark Tarre • 5 min read • Wed, 11th Mar 2026
Warehouse automation shifts from cost saver to necessity
Robotics

Warehouse automation shifts from cost saver to necessity

Warehouse automation shifts from a discretionary cost play to a strategic necessity as labour shortages and weak productivity squeeze ANZ firms.

By Mark Tarre • 4 min read • Tue, 10th Mar 2026
Lyten's USD $5bn deal to build Swedish battery hub
DataCentre infrastructure

Lyten's USD $5bn deal to build Swedish battery hub

Lyten buys Northvolt's Swedish battery assets in a USD $5bn deal, planning a Skellefteå hub fusing cell plants with vast AI data centres.

By Sean Mitchell • 5 min read • Sat, 7th Mar 2026
Stephanie Davis Neill: How I use an “operator mindset” in leadership
Manufacturing

Stephanie Davis Neill: How I use an “operator mindset” in leadership

Industrial engineer-turned-COO Stephanie Davis Neill explains how an operator mindset shapes adaptable, people-centred tech leadership.

By Stephanie Davis Neill • 3 min read • Thu, 5th Mar 2026
AI-era contact centres become strategic CX data hubs
Customer Relationship Management

AI-era contact centres become strategic CX data hubs

In 2026, AI turns the contact centre from a cost to a real-time intelligence engine, transforming CX into core competitive advantage.

By Martyn Riddle • 5 min read • Thu, 5th Mar 2026
Nory opens New York base to power AI for US eateries
Software-as-a-Service

Nory opens New York base to power AI for US eateries

Irish-founded Nory opens a New York HQ to spearhead a US rollout of its AI platform aimed at cutting costs for pressured restaurants.

By Karen Joy Bacudo • 4 min read • Tue, 3rd Mar 2026

Stories from Other Regions

Workforce Technology stories

Humanforce adds automated rewards tools for frontline
Human Capital Management

Humanforce adds automated rewards tools for frontline

Humanforce launches automated rewards and recognition tools to help frontline employers tackle high turnover, engagement and compliance gaps.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 13th Mar 2026
Stable call centre KPIs mask growing customer anger
Unified Communications

Stable call centre KPIs mask growing customer anger

UK contact centres keep KPIs steady, but MaxContact warns a growing perception gap as frustrated customers switch providers in droves.

By Shannon Williams • 4 min read • Wed, 11th Mar 2026
Personnel Checks buys KYC to boost SME screening reach
Data Protection

Personnel Checks buys KYC to boost SME screening reach

Personnel Checks buys Manchester-based Know Your Candidate, gaining 2,000 SME clients and a second UK base in a six-figure deal.

By Sofiah Nichole Salivio • 4 min read • Tue, 10th Mar 2026
UK transport sector turns away from homeworking trend
Digital Transformation

UK transport sector turns away from homeworking trend

UK transport and storage firms turn their backs on homeworking, with uptake plunging as other sectors stick with flexible work models.

By Kaleah Salmon • 4 min read • Sat, 7th Mar 2026
The role of technology in rebalancing performance and wellbeing
EduTech

The role of technology in rebalancing performance and wellbeing

Smarter workplace tech is helping firms curb burnout by tracking workloads, boosting financial clarity and opening fairer paths to progression.

By Elle Brown • 4 min read • Fri, 6th Mar 2026
AI & tech shifts driving complexity for UK leaders
Data Protection

AI & tech shifts driving complexity for UK leaders

AI and tech upheaval is piling pressure on UK business leaders, with most saying their roles have become far more complex since 2020.

By Mark Tarre • 4 min read • Fri, 6th Mar 2026
Payroll errors drive UK staff into debt & new jobs
Digital Transformation

Payroll errors drive UK staff into debt & new jobs

Payroll blunders leave UK staff missing bills, borrowing to cope and eyeing the exit ahead of new HMRC rules in April 2026.

By Karen Joy Bacudo • 4 min read • Fri, 6th Mar 2026
Seatrium taps Workday HCM to modernise HR operations
Unified Communications

Seatrium taps Workday HCM to modernise HR operations

Seatrium adopts Workday HCM to standardise HR for 24,000 staff, using AI and automation to speed workforce planning across global sites.

By Karen Joy Bacudo • 4 min read • Thu, 5th Mar 2026
US small firms turn to AI tools to cut operating costs
Customer Relationship Management

US small firms turn to AI tools to cut operating costs

US small firms are leaning on AI to slash admin costs and free staff for higher-value work, avoiding deeper headcount cuts for now.

By Shannon Williams • 5 min read • Thu, 5th Mar 2026
Modulr & HiBob integrate payments to streamline payroll
Digital Transformation

Modulr & HiBob integrate payments to streamline payroll

Modulr and HiBob link payroll and payments in one embedded workflow to cut errors, ease pay day pressure and boost employee trust.

By Karen Joy Bacudo • 4 min read • Wed, 4th Mar 2026