The Ultimate Guide to Unified Communications
A curated Irish edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for Unified Communications (UC).
What to know about Unified Communications
Unified Communications (UC) represents the integration of various communication tools—such as voice, video, messaging, and conferencing—into a single, cohesive platform that enhances collaboration and productivity for businesses of all sizes. As digital transformation accelerates, UC technologies are becoming fundamental to modern workplaces, enabling seamless interactions regardless of location or device.
The stories tagged with "Unified Communications" showcase a dynamic landscape where innovation meets the evolving needs of organizations. From the rise of cloud-based UC solutions that ease deployment and management, to the emphasis on video conferencing and AI-driven customer engagement, the sector reflects a push towards simplicity, mobility, and intelligent integration.
By exploring these narratives, readers can gain insight into how key industry players are shaping the future of communication, the operational benefits and return on investment of adopting UC platforms, and the critical role of unified communication in sectors like contact centers and remote workforces. Whether you are looking to understand the trends affecting your business or seeking practical solutions to enhance communication, this collection provides valuable perspectives and timely developments in Unified Communications.
Irish Unified Communications News
Regional stories with direct local relevance
Esri Ireland to host Dublin GIS infrastructure conference
Esri Ireland to gather up to 500 industry figures in Dublin for a free forum on mapping, data and critical infrastructure planning.
EY names 24 finalists for Ireland entrepreneur award
EY names 31 entrepreneurs from 24 firms as finalists in Ireland's 2026 award programme, spanning technology, health, construction and consumer sectors.
Vodafone Ireland makes first smartphone satellite video call
Vodafone Ireland and Satellite Connect Europe complete the country's first smartphone video call via satellite from Clare Island to Dublin.
eir posts higher 2025 revenue as fibre, mobile grow
eir lifts 2025 profit as fibre and mobile growth drive revenue to EUR €1.35 billion and EBITDA to EUR €640 million amid cost cuts.
Analyst Insights
Research and market analysis connected to Unified Communications
Data centre market set to hit USD $1.08 trillion by 2034
Infobip launches AgentOS platform, targets agentic AI shift
iProov report warns of soaring iOS injection attacks
Appspace named Gartner leader in workplace experience
Qualtrics named Leader in 2026 Gartner VoC Quadrant
Featured News
Google sees retail success with agentic commerce push
Google's Gemini enterprise suite is live in retail at Bunnings, uniting search, service and sales with AI agents and UCP support.
Exclusive: Grafana Lab's Jen Villa on targeting the AI observability gap
Grafana Labs unveils new AI observability and CLI tools as enterprises grapple with monitoring and controlling production AI systems at GrafanaCON 2026.
Scale By Avec says strategic hiring is the key in the age of AI
Scale By Avec urges firms to rethink hiring in AI era, backing training, human skills and entry-level pathways over headcount cuts.
Reviews
Expert Columns
Inside Wialon's Partner Challenge: How telematics went off road at Dakar Rally
Female representation in AI is a win-win situation for businesses
Why "Give to Gain" needs to stop being a women's virtue and start being a business model
This International Women's Day, lean on proof (of skill, of impact and of potential)
International Women's Day: Expanding access, accelerating progress
Closing the gender digital divide: Why women's voices must shape connectivity policy
Great leaders don't have All the Answers - They Ask The Right Questions
What actually makes partnerships work (beyond the handshake)
How Lean AI may be creating new pathways or opportunities for women in logistics
Women leaders champion 'Give to Gain' in insurance tech
Interviews
Interviews and video coverage from the networkRecent Unified Communications News
TD Insurance launches first AI chatbot for clients
TD Insurance rolls out client-facing AI chatbot for home and auto queries, aiming to speed answers and widen digital service access.
Kamiwaza launches AI platform for regulated sectors
Kamiwaza AI debuts version 1.0 platform for healthcare, banking and government users, promising governed access and hardened infrastructure.
Identity stays top attack surface as threats broaden
Identity remains the top attack surface as Expel records rising endpoint and cloud incidents, with Microsoft Teams phishing and AI lures gaining ground.
Pleneo launches Planner for faster meeting room design
Pleneo launches web-based Planner to speed meeting room design, using 3D guidance and AVIXA standards to cut manual work for partners and enterprises.
RingCentral adds RCS, AI & Teams tools for business
RingCentral rolls out verified RCS texts, broader SMS coverage and AI Receptionist tools, while adding richer customer engagement in Microsoft Teams.
HPE adds rugged ProLiant edge systems for AI workloads
HPE launches rugged ProLiant servers for edge AI and remote industrial sites, adding tougher systems for factories, telecoms networks and defence.
Microsoft launches Agent 365 to oversee AI agents
Microsoft makes Agent 365 generally available, giving organisations a single control layer for AI agents across devices, cloud services and security tools.
KnowBe4 finds 86% of phishing attacks now AI-driven
KnowBe4 says AI-driven phishing is spreading into Microsoft Teams and calendar invites as attackers exploit trusted workplace channels.
Harmonic unveils AI tools for fibre network operations
Harmonic adds AI-led fibre operations tools as broadband suppliers target rural roll-outs, lower service faults and simplify back-office links.
Panzura launches Nexus to connect CloudFS to Copilot
Panzura launches Nexus to link CloudFS file estates with Microsoft 365 Copilot, giving enterprises faster, permission-aware access to unstructured data.
Askey & pureLiFi unveil all-in-one 5G broadband link
Askey and pureLiFi unveil integrated 5G broadband link to solve indoor reception issues, promising self-install FWA and lower costs.
SAS launches Quantum Lab as firms weigh AI barriers
SAS unveils Quantum Lab for Viya users as a survey finds firms are increasingly worried about practical uses, skills and returns.
Snom launches white D8xx phones for Asia-Pacific markets
Snom adds white D8xx desk phones and D8C module in Asia-Pacific, targeting hospitals, spas and design-led workplaces with antibacterial housing.
ACI joins Harmonic open cOS Amply ecosystem for DOCSIS 4.0
ACI Communications has linked its Infinity amplifiers to Harmonic's cOS platform, giving operators cloud-based monitoring for DOCSIS 4.0 upgrades.
Quantum Computing launches NeuraWave for edge AI inference
Quantum Computing puts photonic NeuraWave edge AI card on sale for real-time inference, targeting low-power server use in telecoms and vehicles.
Vodafone & Google Cloud launch AI & security tools
Vodafone and Google Cloud widen their SMB push with new Gemini-based concierge and managed cyber defences, starting in Germany and Greece.
Crescendo expands into UK & Europe after rapid growth
Crescendo targets Britain and Europe with AI customer service push after topping USD $100 million in annual recurring revenue.
GSA report says 5G market enters more selective phase
GSA says 392 operators have now launched 5G worldwide as the market shifts from coverage races to Standalone, slicing and enterprise services.
Cognizant launches Gemini Enterprise practice with Google
Cognizant deepens Google Cloud tie-up with embedded engineers, new Marketplace offers and a North American telecoms AI win.
CodeRabbit launches Slack agent for engineering teams
CodeRabbit brings its AI engineering assistant into Slack, aiming to keep planning, coding and deployment decisions in one shared workflow.