Process automation stories
Support tickets could fall as JAGGAER embeds a multilingual AI assistant into procurement workflows to answer policy and supplier questions.
Legal teams could cut contract delays as Docusign folds AI assistants and agents into its agreement platform with new software links.
The deal could speed up onboarding for banks and other regulated firms by automating identity checks while keeping an audit trail inside Claude.
The funding will help businesses cut manual back-office work as Tekst expands software that maps workflows from emails, documents and system actions.
DocuWare lands challenger spot in Gartner's 2026 document management review as the software maker touts AI-ready tools and partner-led growth.
AI will strip out manual work in accounts payable, but finance leaders must decide whether to cut headcount or turn the function to oversight.
Users of ABBYY systems will be able to add handwriting recognition and fraud checks without replacing existing document workflows.
Customers can now plug external AI agents into Atlassian’s workplace data layer, with permissions kept intact across more than 150 billion connections.
The update could help smaller firms handle more customer enquiries without adding staff, as RingCentral adds SMS, WhatsApp and queue support.
Unstructured files that can sway deal value will be targeted by a new AI joint venture aimed at speeding M&A reviews and protecting sensitive records.
Operations teams could cut weeks of manual work as Deel opens Akai, already handling 100,000 cases a month, to external users.
Enterprises adopting AI in regulated sectors face fresh risks from model tampering and agent misuse, which Cognizant aims to address.
Automation let Compass Packaging complete a weekend SAP migration and keep orders flowing, avoiding manual work across finance and manufacturing.
CIOs face rising risk as agentic AI moves into production faster than most data platforms can govern, retrieve and act on reliably.
Ebix Risk rolls out AI-enabled contract analysis and policy review for its COI platform, aiming to speed up vendor compliance checks and follow-up.
Melbourne supermarket network uses AIBUILD to connect sales, stock and deliveries, with real-time systems now handling more than 2,000 orders a day.
The award spotlights rising demand for software that helps refurbishers resell compliant devices faster as second-life tech sales expand.
Confidence in agentic AI is rising among UK advisers, but regulation and oversight will decide whether it reaches day-to-day platform use.
Business customers should see faster, paperless compliance checks as the lender rolls out AI to cut rework, delays and branch visits.
The move puts the AI software company closer to enterprise buyers, investors and partners as it scales after adding more than 100 customers last year.