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Digital divide stories

Bir signs deal to digitise Baku's Old City services
Smart Cities

Bir signs deal to digitise Baku's Old City services

Visitors to Baku's UNESCO-listed Old City may soon use one app for navigation, tickets and payments under a new digital services pact.

By Karen Joy Bacudo • 4 min read • Last week
GSA sees surge in satellite-to-cellphone partnerships
Disaster Recovery

GSA sees surge in satellite-to-cellphone partnerships

Commercial satellite services are moving into the mainstream, with direct-to-device deals now outpacing rural broadband in GSA's latest tally.

By Sean Mitchell • 3 min read • Last week
Telecom operators urged to rethink voice & security
Unified Communications

Telecom operators urged to rethink voice & security

Rising cyber risk and regulatory pressure are pushing telecom operators to harden voice services as enterprises shift calling into cloud platforms.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Apple's Swift student winners focus on accessibility
Digital Entertainment

Apple's Swift student winners focus on accessibility

Accessibility-focused app playgrounds won prizes as students used Apple’s Swift challenge to tackle tremors, floods, speaking and music barriers.

By Sean Mitchell • 6 min read • This month
Viasat launches ViaSat-3 F3 to boost Asia-Pacific links
Space Technologies

Viasat launches ViaSat-3 F3 to boost Asia-Pacific links

Extra capacity for airlines, ships and remote broadband users in Asia-Pacific is expected later this year after the satellite’s deployment and testing.

By Mark Tarre • 4 min read • This month
Harmonic unveils AI tools for fibre network operations
Unified Communications

Harmonic unveils AI tools for fibre network operations

Rural fibre roll-outs could become cheaper and easier to manage as the new kit targets faults, deployment hurdles and system integration.

By Catherine Knowles • 4 min read • This month
Anthropic's AI agents spark debate over business risk
Digital Transformation

Anthropic's AI agents spark debate over business risk

Businesses face higher operational and cybersecurity risks as Anthropic's agents let non-technical teams build software that can act across systems.

By Shannon Williams • 4 min read • Last month

Stories from Other Regions

Digital divide stories

Millions of Australians struggle to navigate legal issues
Artificial Intelligence

Millions of Australians struggle to navigate legal issues

Confusion, not fees, is blocking access to legal help for millions of Australians, a survey commissioned by LawConnect found.

By Mark Tarre • 5 min read • 5 days ago
MobileMuster backs phone donations for abuse survivors
Cybersecurity

MobileMuster backs phone donations for abuse survivors

Survivors of domestic abuse could get safer access to communication as donated handsets are refurbished and recycled across Australia.

By Joseph Gabriel Lagonsin • 4 min read • 6 days ago
Young adults hit hardest by mobile app barriers in UK
Digital Transformation

Young adults hit hardest by mobile app barriers in UK

Mobile barriers are costing UK businesses customers, with 81% of 18- to 24-year-olds reporting problems on smartphones.

By Sofiah Nichole Salivio • 3 min read • 6 days ago
Young Australians wary of AI despite strong skills
Artificial Intelligence

Young Australians wary of AI despite strong skills

Despite regular use in study, most young Australians fear AI will destroy jobs rather than help them get hired.

By Sean Mitchell • 4 min read • Last week
Feds backs CAD $13M in NWT broadband for Indigenous homes
Fibre

Feds backs CAD $13M in NWT broadband for Indigenous homes

Access to healthcare, education and emergencies should improve for up to 869 Indigenous households as Ottawa funds a northern broadband rollout.

By Jake MacAndrew • 3 min read • Last week
Project STRIM warns of Golden Bay telecoms resilience gap
EFTPOS

Project STRIM warns of Golden Bay telecoms resilience gap

Remote residents in Golden Bay face repeated blackouts because the government says it cannot compel operators to add backup telecoms links.

By Joseph Gabriel Lagonsin • 4 min read • This month
Virgin Media O2 pledges support for 500,000 homes
Supply Chain

Virgin Media O2 pledges support for 500,000 homes

The plan aims to keep more low-income families online, while also pushing Virgin Media O2 towards net zero and greater device reuse by 2030.

By Sean Mitchell • 4 min read • This month
Digital inclusion groups to tailor training for charities
Digital Transformation

Digital inclusion groups to tailor training for charities

Charities could get training better suited to limited budgets and low digital confidence as AI reshapes service delivery.

By Catherine Knowles • 4 min read • This month
BT urges analogue landline users to switch to digital
Customer Experience

BT urges analogue landline users to switch to digital

Thousands of households could lose familiar phone service if they ignore BT’s notices before the UK’s analogue landline switch-off in 2027.

By Sofiah Nichole Salivio • 4 min read • Last month
Australian mid-sized firms gain from AI, but skills lag
Digital Transformation

Australian mid-sized firms gain from AI, but skills lag

Yet most Australian mid-sized firms still lack the training and governance needed to turn AI use into broader revenue gains.

By Sean Mitchell • 4 min read • Last month