eCommerceNews Ireland - Technology news for digital commerce decision-makers
Ireland

Decision Intelligence Stories

Global Stories

Decision Intelligence stories

Exclusive: Celonis says AI fails without context in operations
Digital Transformation

Exclusive: Celonis says AI fails without context in operations

AI deployments are failing at scale because most systems lack the context needed to stop agents hallucinating, Celonis says.

By Jake MacAndrew • 3 min read • This month
Snowflake boosts governed data for AI with Iceberg
Data Protection

Snowflake boosts governed data for AI with Iceberg

Customers will be able to query live data across systems with less duplication, as Snowflake expands governance for AI workloads and Iceberg tables.

By Mark Tarre • 5 min read • This month
Mphasis launches Tria AI platform for enterprise action
Digital Transformation

Mphasis launches Tria AI platform for enterprise action

It aims to help firms turn AI experiments into governed action across operations, technology and commercial functions, not just pilots.

By Joseph Gabriel Lagonsin • 3 min read • This month
CFOs can win by deploying AI strategically, Gartner says
Manufacturing

CFOs can win by deploying AI strategically, Gartner says

Strategic deployment, rather than bigger budgets, is emerging as the key way finance chiefs can turn AI into revenue and margin gains.

By Karen Joy Bacudo • 4 min read • This month
SourseAI strikes New Zealand telecoms deal with 2degrees
Software-as-a-Service

SourseAI strikes New Zealand telecoms deal with 2degrees

The deal gives 2degrees specialist predictive analytics to help lift campaign conversion, curb churn and grow customer lifetime value.

By Sean Mitchell • 4 min read • Last month
Altimetrik wins three ISG life sciences digital nods
Manufacturing

Altimetrik wins three ISG life sciences digital nods

The rankings bolster Altimetrik's push to win larger contracts from drugmakers as life sciences firms seek AI that improves regulated operations.

By Mark Tarre • 3 min read • Last month
Experian & ServiceNow partner on agentic AI workflows
Data Protection

Experian & ServiceNow partner on agentic AI workflows

The tie-up could help regulated firms move AI agents from pilots to live workflows, using trusted data for checks, approvals and governance.

By Mark Tarre • 4 min read • Last month
8 Data management trends shaping enterprise strategy in 2026-2027
Data Protection

8 Data management trends shaping enterprise strategy in 2026-2027

Boards face higher compliance costs and AI project failures as data management shifts from housekeeping to a core enterprise risk in 2026-2027.

By Edmund Ng • 6 min read • Last month
Merchmix launches retail operating system for stock
Digital Transformation

Merchmix launches retail operating system for stock

Retailers facing stock and margin pressure get a live planning system aimed at cutting spreadsheet sprawl and speeding decisions.

By Sofiah Nichole Salivio • 4 min read • Last month
Celonis launches context model in Ikigai Labs deal
Digital Transformation

Celonis launches context model in Ikigai Labs deal

The deal aims to help firms cut AI errors by giving agents a live picture of business processes and future scenarios.

By Sean Mitchell • 6 min read • Last month
Celonis acquires Ikigai Labs to boost enterprise AI
Digital Transformation

Celonis acquires Ikigai Labs to boost enterprise AI

The deal gives customers planning and forecasting tools meant to make AI agents more reliable across complex enterprise systems.

By Mark Tarre • 6 min read • Last month
Celonis launches context model in Ikigai Labs deal
Digital Transformation

Celonis launches context model in Ikigai Labs deal

The deal aims to give enterprise AI a live view of operations, while also adding planning and forecasting tools to Celonis's platform.

By Sofiah Nichole Salivio • 5 min read • Last month
JAGGAER launches AI assistant for procurement teams
Data Analytics

JAGGAER launches AI assistant for procurement teams

Support tickets could fall as JAGGAER embeds a multilingual AI assistant into procurement workflows to answer policy and supplier questions.

By Sofiah Nichole Salivio • 4 min read • Last month
DataIQ names top 10 North America data & AI leaders
Data Analytics

DataIQ names top 10 North America data & AI leaders

DataIQ says six women feature in its North America top 10 for 2026 as data and AI chiefs shift from analytics to business decisions.

By Sean Mitchell • 5 min read • Last month
Rumblings launches AI platform for marketing decisions
Data Science

Rumblings launches AI platform for marketing decisions

The Australian startup is targeting a fast-growing market as marketing teams seek clearer guidance from data rather than more automated content.

By Sean Mitchell • 5 min read • Last month
OpenAI and PwC build finance AI agents for CFO teams
Data Analytics

OpenAI and PwC build finance AI agents for CFO teams

The move could cut repetitive work in finance teams while giving Chief Financial Officers tighter control over AI spending and risk.

By Mark Tarre • 3 min read • Last month
Aera adds agentic reasoning for enterprise decisions
Data Analytics

Aera adds agentic reasoning for enterprise decisions

Large companies could cut weeks of analysis to minutes as Aera links conversational AI to governed, auditable business actions.

By Sean Mitchell • 4 min read • Last month

Stories from Other Regions

Decision Intelligence stories

Beyond the dashboard: Why retrofitting AI onto legacy BI is a dead end
Data Protection

Beyond the dashboard: Why retrofitting AI onto legacy BI is a dead end

Businesses risk buying polished dashboards that still cannot reason across documents, rules and warehouse data when AI is bolted on.

By Mazda Marvasti Ph.D. • 5 min read • Last month