AI Adoption stories - Page 5

Twilio survey shows conversational AI is moving from pilots to live use, with current adopters reporting stronger governance confidence and clearer business gains.

Sinch Mailgun warns weak inbox placement and limited AI use are eroding email returns, with many firms unable to measure ROI confidently.

Qlik says Compass Healthcare, Malmö Redhawks and Bystronic Group are using its agentic analytics in live workflows as Discovery Agent goes GA.

Only 14% of Global 2000 firms have a clear AI strategy, with research warning many are deploying tools faster than accountability and workforce training.

Logicalis study finds 89% of Chief Information Officers are learning AI as they go, with skills gaps, data issues and compliance concerns slowing roll-outs.

Executives now see managed services as a critical route to scaling agentic AI, with most prioritising AI know-how and security over cost savings.

UK enterprises press ahead with AI deployment as 94% warn of sprawl, while integration issues and legacy data remain major hurdles.

Katalon unveils True Platform to help enterprises govern AI-written code with auditable testing, human approvals and unified quality controls.

Everest Group names Sapiens Decision a Luminary in AI decision intelligence watch as insurers and lenders seek governed automation.

DXC to use ServiceNow's agentic AI across its back office first, creating a live blueprint for client offerings as the pair deepen a 17-year partnership.

TrendAI urges stronger AI governance as it shifts cybersecurity from fear-based selling to platformised risk reduction for Australian firms.

Forrester says workplace AI rollouts are outpacing staff training, with only 16% of employees reaching high readiness in 2025.

NeuBird AI expands beyond incident response with a production ops agent and Falcon engine as it secures USD $19.3 million in new funding.

NeuBird AI study finds execs and engineers sharply split on AI for incident management as alert fatigue fuels outages and burnout.

Private equity-backed firms use paid AI tools more than most peers, but many still struggle to turn sponsor pressure into practical finance gains.

Gainsight adds MCP support to let customer success teams build AI agents that use live account data to automate retention and renewal work.

AI adoption's next phase hinges on data foundations, with enterprises needing real-time pipelines, governance and portability to scale safely.

Commvault adds structured database controls to Commvault Cloud after Satori deal, aiming to curb AI-era exposure across live and backup data.

Exabeam widens AI agent monitoring to ChatGPT and Copilot, as chief AI and product officer Steve Wilson says digital workers need closer oversight.

OpenAI buys TBPN, adding Silicon Valley's influential daily tech talk show to its Strategy team while pledging editorial independence.