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AI Adoption Stories - Page 141

Global Stories

AI Adoption stories

NiCE completes Cognigy deal to boost global AI customer experience
Unified Communications

NiCE completes Cognigy deal to boost global AI customer experience

NiCE has acquired Cognigy, merging their AI to enhance global customer experience platforms with advanced conversational and agentic AI technology.

By Melvin Hipolito • 3 min read • Tue, 9th Sep 2025
Australian consumers wary of AI, prefer human service touch
Digital Transformation

Australian consumers wary of AI, prefer human service touch

Research reveals Australian consumers prefer human customer service, with only 28% comfortable engaging with AI-powered support, citing trust and accuracy concerns.

By Melvin Hipolito • 4 min read • Tue, 9th Sep 2025
Kore.ai named leader in Gartner Magic Quadrant for AI platforms
Generative AI

Kore.ai named leader in Gartner Magic Quadrant for AI platforms

Kore.ai has been named a Leader in Gartner's 2025 Magic Quadrant for Conversational AI Platforms, praised for its adaptability and AI innovation.

By Melvin Hipolito • 3 min read • Mon, 8th Sep 2025
Cato Networks acquires Aim Security, revenue tops USD $300 million
Firewalls

Cato Networks acquires Aim Security, revenue tops USD $300 million

Cato Networks acquires Aim Security to enhance AI security, surpassing USD $300 million annual revenue and raising USD $409 million in Series G funding.

By Sean Mitchell • 4 min read • Fri, 5th Sep 2025
SiMa.ai & L&T partner to speed global AI adoption in industry
Robotics

SiMa.ai & L&T partner to speed global AI adoption in industry

SiMa.ai and L&T Technology Services have partnered to develop AI solutions for mobility, healthcare, robotics, and industrial automation sectors globally.

By Catherine Knowles • 3 min read • Fri, 5th Sep 2025
Majority of executives see ROI as AI agents drive business growth
Digital Transformation

Majority of executives see ROI as AI agents drive business growth

Over half of executives report deploying AI agents, driving business growth and ROI in areas like customer service and marketing, finds a Google Cloud study.

By Jed Nykolle Harme • 4 min read • Fri, 5th Sep 2025
Financial leaders prioritise responsible AI for greater ROI impact
Risk & Compliance

Financial leaders prioritise responsible AI for greater ROI impact

Financial leaders prioritise responsible AI standards over generative AI, seeing accountability as key to boosting ROI amid growing implementation challenges.

By Melvin Hipolito • 4 min read • Thu, 4th Sep 2025
Fewer than half of firms ready for secure AI, Delinea study finds
Phishing

Fewer than half of firms ready for secure AI, Delinea study finds

Less than half of firms feel fully prepared to secure AI, despite widespread adoption and high confidence in their current security measures, Delinea finds.

By Jed Nykolle Harme • 3 min read • Thu, 4th Sep 2025
Xero expands JAX AI agent to boost automation for small firms
Data Analytics

Xero expands JAX AI agent to boost automation for small firms

Xero expands its AI agent JAX to automate tasks and provide smart insights, helping small businesses streamline finances and boost growth.

By Melvin Hipolito • 3 min read • Wed, 3rd Sep 2025
Why our business is going AI-in-the-loop instead of human-in-the-loop
DevOps

Why our business is going AI-in-the-loop instead of human-in-the-loop

Alexander PR adopts AI-in-the-loop approach, placing AI within human-led workflows to boost accuracy and creativity while maintaining quality control.

By Dwayne Alexander • 5 min read • Mon, 1st Sep 2025

Stories from Other Regions

AI Adoption stories

Exclusive: Zoho backs smaller enterprise LLMs for AI future
Hyperscale

Exclusive: Zoho backs smaller enterprise LLMs for AI future

Zoho unveils domain-specific AI models focused on enterprise productivity, privacy and cost control, steering clear of general-purpose chatbots.

By Melania Watson • 6 min read • Tue, 9th Sep 2025
Meghan Stabler joins alentr as CMO to drive AI pricing
Digital Transformation

Meghan Stabler joins alentr as CMO to drive AI pricing

Meghan Stabler, ex-BigCommerce exec, joins AI pricing platform alentr as chief marketing officer to spearhead retail sector growth and innovation.

By Jed Nykolle Harme • 3 min read • Tue, 9th Sep 2025
Social housing sector unprepared for AI despite rising adoption
Data Analytics

Social housing sector unprepared for AI despite rising adoption

Despite rising AI adoption in England's social housing sector, most organisations lack the policies, data quality, and training needed for effective use.

By Kaleah Salmon • 4 min read • Mon, 8th Sep 2025
Generative AI drives 3,500% surge in US travel planning online
Data Analytics

Generative AI drives 3,500% surge in US travel planning online

Generative AI use in US travel planning soared 3,500% YoY in July 2025, boosting consumer engagement and reshaping online trip research and bookings.

By Melvin Hipolito • 3 min read • Mon, 8th Sep 2025
Singapore firms lead in AI security but face shadow AI threat
Phishing

Singapore firms lead in AI security but face shadow AI threat

Singaporean firms lead globally in AI security readiness but face the highest incidence of risky unsanctioned shadow AI use, raising significant governance concerns.

By Shannon Williams • 3 min read • Sun, 7th Sep 2025
Australian ICT SMEs lead in AI adoption amid acute skills gap
Data Analytics

Australian ICT SMEs lead in AI adoption amid acute skills gap

Australian small ICT businesses lead AI adoption with 83% using it, despite a severe skills shortage in coding, cybersecurity, and data analytics.

By Shannon Williams • 3 min read • Thu, 4th Sep 2025
Australian enterprises lead in AI adoption but face data hurdles
Encryption

Australian enterprises lead in AI adoption but face data hurdles

Australian enterprises lead globally with 51% adopting AI, yet only 20% feel confident measuring ROI amid data readiness and security challenges.

By Shannon Williams • 4 min read • Thu, 4th Sep 2025
Skill gaps & AI resistance threaten UK workforce readiness
Artificial Intelligence

Skill gaps & AI resistance threaten UK workforce readiness

Only 10% of UK firms are confident their workforce has the AI and technology skills needed for future growth, with staff resistance and skill exaggerations worsening gaps.

By Catherine Knowles • 4 min read • Thu, 4th Sep 2025